HOW TO CREATE THE RIGHT HEALTHCARE CULTURE by Muir Gray
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Although everyone feels it, the culture of a health service is rarely talked about openly, except on hospital websites where the mission of the organisation is trumpeted loudly even though very few of the staff could repeat its core message. This is, however, changing. As healthcare worldwide reaches crisis point, it is recognised that structural reorganisations will not solve the problems ahead, which are common both to tax- and insurance-based services, as well as to public and private systems. We need systems development and culture change.
Using Edgar Schein’s definition of culture as: ‘The shared tacit assumptions a group has learned in coping with external tasks and dealing with internal relationships’, How To Create The Right Healthcare Culture provides practical guidance for clinicians, and those who pay for or manage health services, on how to create the right culture for 21st century healthcare.
Using Edgar Schein’s definition of culture as: ‘The shared tacit assumptions a group has learned in coping with external tasks and dealing with internal relationships’, How To Create The Right Healthcare Culture provides practical guidance for clinicians, and those who pay for or manage health services, on how to create the right culture for 21st century healthcare.